Members: Code of Ethics
The Buffalo Bridal Association and its members acknowledge the
need to preserve and encourage fair and professional business practices.
As a condition of membership, all members pledge to adhere to the
following Code of Professional Ethics:
I pledge myself to honesty and integrity, to pursue my profession
and education so that service to my clients shall reflect the highest
standards.
I pledge myself to comply with the standards of BBA. I pledge myself
to seek and maintain association with fellow BBA members and others
who may become a part of my business and professional life in an
honorable and cooperative manner.
I know that my clients rely on my knowledge, experience and
recommendations. I pledge not to betray the trust my clients place
in me.
Article One: I will accurately represent my qualifications
and expertise in all communications.
Article Two: I will act and speak professionally so as to
not offend or bring discredit to the weddings services profession.
Article Three: I will be committed to understanding my customer's
needs.
Article Four: I will communicate clearly with my clients
in layman's language what my prices are and what services are included.
I will gladly answer questions about these things so that my client
is comfortable with what has been ordered.
Article Five: I will maintain the trust of clients and respect
the affairs of clients and BBA members who may share information
in confidence.
Article Six: I will treat other wedding professionals with
courtesy and dignity.
Article Seven: I will provide services in those areas in
which I am qualified to serve. When unable or unqualified to fulfill
requests for services, I will make every effort to recommend the
services of a qualified TBA member.
Article Eight: I will protect the public against fraud or
unfair practices and shall attempt to disengage all practices which
bring discredit to the profession.
Article Nine: I will not be party to agreements which unfairly
limit or restrain access to the marketplace by any other wedding
professional, client or to the public, based on race, creed, color,
sex, age, physical disability or country of origin.
* A printed version of our Code of Ethics is
available free of charge; call (716) 884-5391 during regular business
hours to receive a copy.
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